Terms & Conditions
Effective Date: 06-03-2025
Welcome to Cab Service Varanasi! These Terms & Conditions govern your use of our website and services. By booking a ride, you agree to these terms.
1. Definitions
- “Company” refers to Cab Service Varanasi.
- “User” refers to any person who books or uses our services.
- “Driver” refers to our registered drivers providing cab services.
2. Booking & Cancellation Policy
- Ride bookings can be made via phone, website, or app.
- Fares are estimated based on distance, time, and route conditions.
- Users must be ready at the pickup point at the scheduled time.
- Cancellations must be made at least 30 minutes before pickup. Late cancellations may incur a fee.
3. Payment Policy
- Payment can be made via cash, credit/debit card, or online wallets.
- Additional charges may apply for tolls, parking fees, or waiting time.
- All fares are subject to applicable taxes and service charges.
4. User Responsibilities
- Users must provide accurate information while booking a ride.
- Users must treat drivers and vehicles with respect. Any damage caused will be the user’s responsibility.
- Smoking, drinking, or illegal activities are strictly prohibited in the vehicle.
- Users must comply with local traffic laws and regulations.
5. Driver & Vehicle Responsibilities
- Drivers must maintain a clean and well-functioning vehicle.
- Drivers must be courteous and professional.
- The company is not responsible for any personal belongings left in the vehicle.
6. Liability Disclaimer
- We are not responsible for delays due to traffic, weather, or unforeseen circumstances.
- We do not guarantee ride availability at all times.
- The company shall not be liable for any direct or indirect damages arising from the use of our services.
7. Termination of Service
We reserve the right to refuse service to any user who violates these terms, engages in abusive behavior, or misuses our platform.
8. Governing Law & Dispute Resolution
- These terms are governed by the laws of India.
- Any disputes will be resolved through arbitration in Varanasi, India.
9. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of our services implies acceptance of any changes.
10. Contact Us
📞 Phone: +91-9250650834
📧 Email: info@cabservicevaranasi@gmail.com
📍 Address: Varanasi India
Effective Date: 06-03-2025
At Cab Service Varanasi, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services or visit our website. https://cabservicevaranasi.in/
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: Name, phone number, email, address, and payment details when you book a ride.
- Ride Information: Pickup and drop-off locations, trip duration, fare, and preferences.
- Device & Usage Information: IP address, browser type, operating system, and pages visited on our website.
- Location Data: If you allow location access, we collect GPS data to facilitate ride booking.
- Cookies & Tracking Technologies: We use cookies to enhance user experience and analyze website traffic.
2. How We Use Your Information
We use your information to:
- Process and manage ride bookings.
- Provide customer support and communicate with you.
- Improve our services, website, and mobile app.
- Ensure security and fraud prevention.
- Comply with legal requirements.
3. Information Sharing & Disclosure
We do not sell or rent your personal information. However, we may share it with:
- Drivers: To fulfill your ride request.
- Service Providers: Payment processors, IT support, and analytics providers.
- Legal Authorities: If required by law or to protect our rights.
4. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.
5. Your Rights & Choices
- You can update or delete your information by contacting us.
- You can opt out of marketing emails anytime.
- You can disable cookies in your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
7. Changes to this Policy
We may update this Privacy Policy occasionally. The latest version will be available on our website.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📞 Phone: +91-9250650834
📧 Email: info@cabservicevaranasi@gmail.com
📍 Address: Varanasi India